T: +971 4 5516325 | E: customersupport@wis.co.ae

Terms and Conditions

Terms of Use

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time.Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond the Company's control. The Company does not assume any liability for timely, trouble-free and uninterrupted access to the internet.

User License - WISConnectz

Users licences for our B2B system, WISConnectz, are granted to our business partners in accordance with our Partnership Terms of Business, which can be obtained from WIS.

For WISConnectz, each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network. The user maintains full responsibility for the security of any passwords issued.

Disclaimer

The materials on Worldwide Insurance Solutions (WIS)'s web site are provided "as is". Worldwide Insurance Solutions (WIS) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Worldwide Insurance Solutions (WIS) does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. Worldwide Insurance Solutions (WIS) makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Worldwide Insurance Solutions (WIS)' not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Cookies

When you visit our site, we may attach a cookie to your browser. Cookies are small text files that allow us to identify your computer, recognise repeat users, observe anonymous user behaviour and compile aggregate data about users in order to improve our service. The data we collect using cookies does not identify individual users and is only used for tracking and analysing use of the site. Most web browsers will accept cookies, but if you would prefer we not collect data by this method, you can disable this function within your browser settings. However, without cookies, you may not be able to take full advantage of our site's features including personalising the web content to reflect your unique style.

Transactions

  • Worldwide InsureTech Solutions & Services Ltd maintains the www.wisconnectz.com Website (“Site”)
  • Visa or MasterCard debit and credit cards in AED will be accepted for payment
  • We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
  • Cardholder must retain a copy of transaction records and Merchant policies and rules
  • User is responsible for maintaining the confidentiality of his account
  • Payment Confirmation - once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment
  • Cancellation Policy - a Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed
  • Refund Policy - refunds will be done only through the Original Mode of Payment

UAE Law

These conditions of use will be governed by and construed in accordance with the UAE law. Any disputes arising in relation to these conditions of use will be subject to the exclusive jurisdiction of the UAE courts. If any of the following provisions become unlawful, void or for any purpose unenforceable, then the particular provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions or conditions of use.

Legal Exclusions and Limitations

We take care to ensure that the information contained in this web site is accurate and up-to-date. However, we make no representations or warranties about the accuracy, completeness, reliability or suitability for any purpose of the information and related graphics published in this site, which may contain technical inaccuracies and typographical errors.

We do not provide any legal, accounting, or other professional advice or opinion on specific facts or matters. Also, neither we nor any of our directors, employees, or agents will be liable for damages arising out of or in connection with the use of this site or the information in it.

This is a comprehensive limitation of liability that applies to all kinds of damages including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, and third party claims. However, nothing shall exclude or restrict liability for death or personal injury resulting from our negligence or that of our directors, employees or agents.

Alterations

We reserve the right, at any time and without notice, to revise the contents of this site including these conditions of use. Any changes to these conditions will be posted on this site. If you choose to continue using this site following any such change, it will signify that you agree to be bound by the revised conditions.

Use of Your Information

By using this site, you agree to the use of any personal data that we may hold on you in accordance with the terms of the privacy policy. A copy of the privacy policy is accessible at any time by clicking on the link here.

Copyright

All design, text, graphics and their selection or arrangements are the copyright of third parties or us. Permission is granted to copy electronically and to print in hard copy, portions of this site, solely for the purpose of using the site to seek information on products and services. Any other use of materials on this site (including reproduction for purposes other than those noted above, and alteration, modification, distribution or re-publishing) without prior written permission is strictly prohibited.

Trademarks

The various Worldwide Insurance Solutions (WIS) trademarks are the priority of Worldwide Insurance Solutions DMCC, whose registered office is Office 1004, Jumeirah Business Centre 5, Cluster W, Jumeirah Lake Towers, PO Box 32420, Dubai, United Arab Emirates.

All other trademarks, product names, and company logos are the property of their respective owners. Neither WIS nor other companies listed on this site gives permission for the use of any of the trade marks, the get-up, product names, company names, logos or titles, and any such use may constitute an infringement of the holder's rights.

Force Majeure

We shall not be liable to you for any breach of these conditions of use, or for any failure or delay in providing our services through our site, that result from any event or circumstance beyond our reasonable control. This includes without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, fire, explosion, accident, insurrection and war.

Links to Other Sites

In this site, certain links including hypertext links will lead you to websites or pages that are not under our control. These links are provided for your information and convenience and the inclusion of any link does not imply endorsement by us in any way of the site to which a particular link leads.

Business Ethics & Employees Code of Conduct

This Code of Business Conduct and Ethics sets forth legal and ethical standards of conduct for directors, officers and employees of Worldwide Insurance Solutions DMCC (WIS). This Code is intended to deter wrongdoing and to promote the conduct of all Company business in accordance with high standards of integrity and in compliance with all applicable laws and regulations.

WIS Business Ethics

WIS will conduct its business honestly and ethically wherever we operate in the world. We will constantly improve the quality of our services, products and operations and will create a reputation for honesty, fairness, respect, responsibility, integrity, trust and sound business judgement. No illegal or unethical conduct on the part of officers, directors, employees or affiliates is in the company’s best interest. WIS will not compromise its principles for short-term advantage. The ethical performance of this company is the sum of the ethics of the men and women who work here. Thus, we are all expected to adhere to high standards of personal integrity.

For full details of the WIS Business Ethics and the Employees Code of Conduct click here